When Artplastica Clinic commenced operations in the field of plastic surgery more than 10 years ago, we did not expect that we would become part of one of the most dynamically developing branches in medicine. Over those years we saw a huge improvement not only in medicine, but also the spectacular changes that have taken place in human consciousness. Complexes associated with external appearance are no longer a disruptive barrier to the full enjoyment of life.
Our patients are aware that they are entitled to enjoy looking in the mirror and take on daily challenges with the confidence that only full satisfaction with one’s appearance can give. It is difficult to describe the pride we feel at the thought that we can help make this happen. We have witnessed many exciting transformations over Artplastica Clinic’s 10 years of operation. Plastic surgery is not merely about improving appearance. Very often a successfully performed surgery is the beginning of change in a patient’s life, who – free from complexes – fundamentally changes their attitude to the world.
Spectacular advances in surgical techniques, materials, and continuously improvement of medical equipment has put plastic surgery in the same tier as high technology fields. As a result of the dynamic development of this branch of medicine, a number of facilities providing plastic surgery services have opened. Given such wide and varied offers, prudence is necessary when selecting an appropriate clinic. Remember that we entrust our body and soul to a selected clinic, not to mention significant sums of money:
Below are the criteria we believe you should take under consideration when making your decision:
Clinics that conduct plastic surgery treatments, like any company, are subjected to quality system assessments for services provided by them. It is worth verifying early on whether the clinic we have chosen has the appropriate certificates attesting to the quality and safety of its treatments.
Artplastica Clinic is the only facility in northern Poland that has a ISO 9001:2008 Quality Management Certificate and PN-N-18001: 2004 Occupational Health and Safety Management Certificate. Last year we were awarded first place in the Highest Quality competition at Quality International 2010. Artplastica Clinic also won the QI Services Golden Emblem, in a prestigious competition organized by the Gazeta Prawna Business Forum.
Procedures for health and safety were implemented by us with the patient in mind, whose interests we always put first. We are pleased that our efforts have been appreciated by independent certification companies, but the most valuable reward for us is the satisfaction and comfort of our patients.
Artplastica is the only Polish plastic surgery clinic chosen by the trade Web site Strefa Ciało to cooperate on a unique on a nation-wide scale venture: the first Polish feature-length documentary film with story elements devoted to plastic surgery. The director of this pioneering work is the prominent Portuguese artist Miguel Gaudencio. The production, which is the result of collaboration between the film crew and Artplastica Clinic, long before its premiere raised interest in film circles and has received invitations to prestigious festivals and documentary film competitions.
Artplastica Clinic prides itself on the fact that it is one of the few medical centres in Poland that has a civilian management. It is a structure unique in the domestic plastic surgery market, still dominated by small offices where the boss and owner is the doctor who performs operations, the only person with whom the patient has contact. In our clinic the work of doctors is supervised and verified by a group of employees experienced in management who work in administration. Our hospital’s civilian management looks after patient comfort and safety, service quality, both medical and administrative, and verify the qualifications and the results of the work of doctors employed by them.
This management structure enables complaints to be lodged, in case a patient is unsatisfied with the outcome of surgery, or has reservations about the quality of service. It may be more difficult to assert one’s rights in smaller medical clinics, as the person who examines a complaint is usually the same person who conducted the surgery and looked after the patient.
Plastic surgery’s dynamic development makes medical skills an unquestionable necessity. Our doctors are among the world’s leading specialists in this field. They all have a second degree of specialization in plastic surgery and are members of the Polish Society of Plastic and Reconstructive Surgery and international scientific societies. It is in our clinic that Poland’s only female plastic surgeon operates, who is a member of the prestigious European Academy of Facial Plastic Surgery. Also among our doctors are members of ESPRASS (The European Society of Plastic, Reconstructive and Aesthetic Surgery).
All our consultants regularly participate in international conferences and scientific symposia devoted to plastic surgery. We also devote a lot of attention to selecting other members of our clinic staff. The nurses who care for our patients have the highest qualifications, and their work schedules are designed so that they care for no more than three patients at a time. Thanks to this patients at our clinic undergo a recovery period with a sense of safety and confidence that all their needs will be met immediately, no matter what time of day.
Surgery, regardless of the area to undergo surgery, is always intervention in the patient’s body. Remember that surgery itself is only half the battle. An equally important element is the recovery process. It is worth giving particular attention to the conditions in which it will occur. In our clinic we provide 24-hour care to all patients under the supervision of qualified medical personnel. Artplastica Clinic’s location significantly increases comfort when returning to full health. Our facility is in fact one of the most beautiful residential areas of Szczecin, near the Arkoński Forest and pleasant walking trails. We hear from many of our patients that Artplastica Clinic does not resemble a typical medical facility, conjuring instead strong associations with a resort spa. From the outside it’s hard to imagine that the stylish, garden surrounded villa is hiding within its walls the most modern operating suite, using the latest generation equipment.
All post-operative care rooms are equipped with the highest quality equipment for monitoring patient vital signs. No matter how small the doubt, our medical staff responds immediately. For patients who want to combine cosmetic surgery with rest, ensuring full recovery of strength, we offer comfortable rooms in the hotel section of the clinic, equipped with a private bathroom, TV, DVD, Wi-Fi and full board. This offer is also for people who need the support of relatives during recovery. Accompanying persons with prior reservation can stay in the hotel section of our facility.
There is no doubt that our employees, with which the patient has direct contact, must present the highest level of competence, kindness, and always open to show support. A trait to which we attach great importance is also discretion. Despite significant changes in human consciousness that have occurred over the past 10 years, not every patient has the desire to disseminate information about their planned surgery, and we respect all their decisions. Each of our patients is guaranteed full anonymity. In the interests of patients, who attach particular importance to the preservation of confidentiality, we launched a VIP program. It ensures that from the moment a patient enters the clinic, they are assigned a care giver who will adjust the medical consultation plan to the patient’s calendar, supervise their preparation for surgery and, if the patient so wishes, limit their contact with the staff in our facility to an absolute minimum.
Besides Polish, our staff is fluent in both English and German. Medical consultations are also held in these three languages.
Patients come to our clinic from all over Poland and the world. We fully realize that the prospect of surgery is for many of them a large enough stress to deal with than more mundane matters, such as access and accommodation. During our 10 years we have become experts in making life easier for our patients. If only the patient so wishes, from the moment they step off a plane or train, we can provide transportation to our hospital from the airport or train station. It is worth remembering that Szczecin is situated just 120 km from Berlin, just over an hour long flight from London, and a 6-hour trip by train from Warsaw. For those patients who choose to arrive by car, we provide the possibility of parking their car on an enclosed, monitored round-the-clock car park on the clinic grounds.
During our 10 years of business we have had thousands of patients from around the world stay at our clinic, including from countries as far away as Australia, China, Japan, the United States, and even Madagascar. We take pride in the fact that by doing more than a thousand operations a year, we maintain a trait that is always thought to be our greatest asset – an individual approach to the patient. Every visitor to our clinic is important for us and exceptional.
We are proud of the fact that over 10 years we have created in Poland a plastic surgery clinic that provides services on a global level, based on the latest technologies and a professional team of top-class specialists. We hope that the Artplastica Clinic characteristics outlined in this text will be helpful when deciding on an appropriate facility for you.